My tax ID is already in use

A tax ID can only open one account on Autoria. If you create your company with a tax ID that is already registered, creation is refused. Most often, the company already exists: ask its manager to add you to their account (see Invite a team member and choose their role). The interface is in French; labels are quoted as they appear on screen.

If this tax ID is yours and it is used without your consent, by mistake, or if you legitimately represent that company, you can contest its use. Autoria decides on documents, in writing, never by phone.

Open a claim

1. After the refusal, the onboarding assistant shows the Ce matricule est déjà utilisé block.
2. Click Contester l'usage de ce matricule.
3. Check the Matricule fiscal contesté and choose the Motif de la contestation:
   • Usurpation : ce matricule est utilisé sans mon accord (identity theft);
   • Faute de frappe : la société existante a saisi un matricule erroné (typo by the existing company);
   • Litige entre représentants de la même société (dispute between representatives);
   • Réactivation d'une société archivée (archived company reactivation);
   • Changement réel de matricule fiscal (actual tax ID change).
4. Write Votre explication and attach your Pièces justificatives: Extrait du registre des entreprises (moins de 3 mois), Carte d'identification fiscale, Pièce d'identité du représentant, Mandat ou procuration, Décision de justice. At least one document is required, one file per kind of document; each file is a PDF or an image of 10 MB at most.
5. Click Envoyer la contestation.

Your documents are stored privately: only the Autoria team can read them.

Follow your claim

In the onboarding assistant, the Mes contestations block lists your claims with their status, as soon as you have opened one:

• En attente de la réponse de la société: the company using the tax ID has 10 days to answer with its own documents;
• En cours d'examen par Autoria: the company answered, the deadline passed without an answer, or no single company uses this tax ID;
• Acceptée (upheld) or Refusée (rejected), with the Motif de la décision.

When your claim is Acceptée, the message Votre contestation a été acceptée : vous pouvez créer votre société avec ce matricule. is shown: send the company creation form again with this tax ID. This authorisation is valid for one company only.

Your company is the target of a claim

The owner and the administrators of the company get a notification. The claim is shown in Paramètres, Société tab, Contestation du matricule fiscal block, with the answer deadline. You do not see who the claimant is.

1. Click Répondre à la contestation.
2. Write Votre réponse and attach your Pièces justificatives (at least one).
3. Click Envoyer la réponse. Only one answer can be sent per claim.

Without an answer before the deadline, the claim moves to Autoria's review and the block shows Échéance dépassée. You can still answer as long as it has not been decided.

The decision

Autoria decides in writing and gives a reason for every decision; the Motif de la décision is visible to both sides.

• Claim Refusée: the existing company keeps its tax ID, as before the claim.
• Claim Acceptée: the existing company's fiscal identity is revoked on this tax ID, and the claimant can create their company with it.

Every step (opening, answer, deadline, decision) is recorded in a log that cannot be changed or erased.